Please note! HSBC Belgium is a corporate banking services branch. As such, we are unable to service queries or requests from retail customers concerning personal banking products related to other HSBC branches.
The following examples are common queries which we are unable to service at our Brussels office:
- Loss of a debit/credit card
- Making withdrawals/deposits
- Transfers of funds between personal accounts
- Opening a personal account
- Applying for a personal loan
- Notarisation of documentation
- Legal or tax advice regarding personal banking
Retail customers may redirect such requests to their home entity or to the closest retail branches in France, Germany and the United Kingdom. Additionally, individuals may contact 0810180180 for general banking queries.
If you are unsure as to whether your query can be handled by our Brussels Branch, please email HSBC.email@example.com before visiting.